Before calling to schedule your appointment, it may be helpful to familiarize yourself with the air conditioning equipment that you have. Make sure you know at least the brand name, the model and the approximate age of the system, as well as any warranties that may be in effect—and read through our AC FAQ to see if any of your symptoms sound familiar.

The chill of winter can be a scary thought when your furnace needs repair. When the furnace in your home goes on the fritz, you need it fixed right away to keep your family safe and comfortable. Every BGE HOME technician is licensed and adheres to a stringent in-house certification program that guarantees their knowledge, affirms their commitment to the customer, and ensures excellence in completing every furnace repair with the highest level of quality.
We live in a recently completed townhouse that was built with double-wall construction. That construction method was touted by the builder as what would keep sound from penetrating between the units. But we can hear the next door neighbors' TV and stereo, and sometimes voices and even snoring, through the wall. While sometimes it's the volume, mostly it's the bass sounds coming through the wall. They say they don't hear us, but we keep our bass turned down. They crank up the bass, and they are not going to change that. They also are not going to do anything construction-wise to help from their side. What is the best way for us to try to block the low frequency/bass sounds from penetrating the existing wall into our side?

High-efficiency condensing furnaces (90% AFUE and above) are a bit more complex than conventional furnaces. The main differences between a conventional and condensing furnace are the heat exchanger technology used to extract heat from the combustion process and the method used to exhaust the combustion gases. In these ways, the furnaces are very different. The condensing furnace does not have a significantly more efficient combustion process than does a conventional furnace; both use gas burners with electronic ignition. The difference lies in that the condensing furnace has a more efficient heat extraction process after combustion.
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